Last Updated: July 22, 2024

Welcome to www.raystec.com. This Privacy Policy explains how Raystec collects, uses, discloses, and protects your information when you visit our Website or use our services, including the ChatGPT custom chatbot.

1. Information We Collect :

1.1 Personal Information

When you use our Website or Chatbot, we may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to provide.

1.2 Usage Information

We may also collect information about your interaction with our Website and Chatbot, such as your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visits.

1.3 Chatbot Interaction Data

When you interact with the Chatbot, we collect the content of your messages and responses, as well as any data you choose to share during your conversation with the Chatbot.

2. How We Use Your Information :

2.1 To Provide and Improve Our Services

We use the information we collect to operate, maintain, and improve our Website and Chatbot, including responding to your inquiries, providing customer support, and enhancing user experience.

2.2 Communication

We may use your personal information to communicate with you about our services, send you updates, marketing communications, and other information that may be of interest to you.

2.3 Analytics

We may use the information we collect to perform analytics and research to understand how our Website and Chatbot are being used, to monitor and analyze usage and trends, and to improve our services.

3. Sharing Your Information :

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data storage, analytics, and customer support.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to a subpoena or court order, or if we believe such action is necessary to comply with the law, protect the security or integrity of our Website and Chatbot, or protect the rights, property, or safety of Raystec, our users, or others.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information to us via the internet.

5. Your Choices

You may choose not to provide personal information to us, but this may limit your ability to use certain features of our Website and Chatbot. You can also opt out of receiving marketing communications from us by following the instructions in those communications.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date. Your continued use of the Website and Chatbot after such changes indicates your acceptance of the updated Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at: (+91) 731 4249244.